Over the last decade, the Financial market has been going through a shift in customer loyalty. Now more than ever, it is crucial to any organization to understand your business partners and communicate with them in a relatable way. We can help you do so by working with our seasoned Business Intelligence professionals and our quick to market frameworks.  

As we are seasoned in the financial services industry, we have witnessed that times in where customer loyalty towards banks and other financial institutions were traditionally high have come to an end. Behind us are the days that through good relationship management and maintenance only, relationships would keep existing even though the fruits of this engagement were not reaching near to their potential. Customers are becoming more critical and at the same time have ever-changing needs.  

Small organizations work best by limiting the number of BI solutions thus reducing the complexity of using BI solutions in their organization. As the business grows, the need for more robust BI solutions is needed to tackle new challenge and answer new questions.

Despite the fact that we encourage the use of multiple BI solutions, we have learnt that it does not automatically mean improvements in decision making. Aligning BI solutions across organizational silos is the key to harnessing the full power of BI.

We understand that data plays a crucial part in making good or poor business decisions. Meaningful decisions cannot be accurately made based only on large data volumes. LeadingMile emphasizes the importance of Data Quality Management in data-related processes, which makes the difference between achieving goals or wasting time on repetitive processes trying to improve poor data quality.

In today’s world, analysis is no longer done by looking at rows and columns of bland information, nor studying endless reports containing vast amounts of figures. The new norm is storytelling through data visualization, gone are the days of studying vast amounts of data which slows decision making.