Over the last decade, the Financial market has been going through a shift in customer loyalty. Now more than ever, it is crucial to any organization to understand your business partners and communicate with them in a relatable way. We can help you do so by working with our seasoned Business Intelligence professionals and our quick to market frameworks.  


As we are seasoned in the financial services industry, we have witnessed that times in where customer loyalty towards banks and other financial institutions were traditionally high have come to an end. Behind us are the days that through good relationship management and maintenance only, relationships would keep existing even though the fruits of this engagement were not reaching near to their potential. Customers are becoming more critical and at the same time have ever-changing needs.  

We have seen a major shift in the modern day and times, where performance and added value are leading when it comes to decision making criteria. What does your organization really know about the value it adds and can add? Using Business Intelligence can make this more insightful. 

LeadingMile Consulting’s excellent BI practices provide your organization with insights on your customers and clients, telling you what they truly expect from your services. A good example of this is taking the customer data you have, reference this with what you could offer and consider creating a new offering or adjusting your existing offerings to the wishes and demands of clients and partners. 

We realize that clients expect clearer and more extensive insights. The ability to turn this around quickly proves vital to the ability to retain customers. We help our clients in their path towards a more agile and continuous way of delivery utilizing various (project management) models like Scrum, Agile, Continuous Development, DevOps, CI CD (Continuous Integration and Continuous Deployment). These are not just buzz words, they are a vital key to servicing your customers.  

Do you want to improve your capacity to keep evolving? LeadingMile not only has relevant Agile frameworks readily available, we provide world class consulting and advanced tooling to enhance your testing and transform your organization to deliver cutting edge solutions.  

Do you want better insights on your customer and partner data? LeadingMile provides extensive experience in above subjects and can help you get the best out of existing relationships and to engage in new ones with the right data and story around that data to visualize your accomplishments and future expectancies. Get in touch with one of our BI specialists now and see how we can help you measure your progress now, and in the future.  


About LeadingMile

LeadingMile is a dynamic, full-service consultancy firm specialising in solution implementation. We focus on the Financial Services and (alternative) investment sector. Our consultants cover data, technology, strategy, business change, and testing, and bring the right sensitivity to problem-solving and solution provision.  

As seasoned professionals we bring exceptional human capital, services, and technology to meet wide-ranging business and IT needs, whether it’s system implementation, business intelligence, data migration, project management, BPO and Asset Based Consulting. 


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