LeadingMile

ACES MAINTENANCE AND SUPPORT

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Support done right!

OK, you have your state-of-art system. It can do most of what you want it to do. But what now? All systems require maintenance and support. From low threshold user support and profile maintenance to complex data and system integration and technical support. 

This requires resources. So you start an in-house team to build up this knowledge. And as you need support all of the time and without lag, you need a team. And cost of ownership goes through the roof. And your key staff is so busy that you can’t keep innovating. 

This is where our World Class Agile and Continuous development Execution Support (ACES) services come in. We support your organization and teams, while driving down costs with a low threshold offering and optimized flexibility. 

We are experts in systems such as eFront, LemonEdge, Allvue and many more. Our ability to support clients is unparalleled. Contact us and find out how we can help you save costs, Innovate and Thrive.  

But you want to keep innovating too

Maintenance and support in one thing. You want to innovate. And you need expert knowledge to do so. Your Agile or CI/CD pipeline is ready. But where can you find the expertise? 

Our team not only supports systems, we make them better. And not just the stand alone system, we support your front to back system landscape. Anything you need from maintenance, technical support, configuration, data transfers, reporting, customizations and dtand alone development. Anything is covered by our ACES contracts. Offering full flexibility and a continued access to rare expertise in the market. At arms length. 

The Aces Framework

With our ACES Framework, we take care of knowledge transfer, retention and documentation. We support your technical solution on a weekly basis and are available for any emergencies. We track backlog, issues and progress. 

Read on our services here how we support clients and about advantages like minimizing cost of ownership, continuous application development, wide cross system landscape support and issue tracking and resolution. 

Contact us to find out more and let us help you create a solid business case. 

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